INTRODUCTION

Krystal Vision respects your privacy. This Privacy Policy describes how the Company collects, uses, maintains, discloses, and protects Personal Information (defined below), as well as the rights and choices You have regarding Your Personal Information, including how You can access and update Your Personal Information. This Privacy Policy was last amended 01/22/2021. “Personal Information” is information that identifies You or could be combined by the Company or the Company’s services providers or affiliates with other information to identify You. By accessing or using the Company’s website located at krystalvision.ca or any content on or through the Website, You signify Your consent to the terms of this Privacy Policy and Your intent to be legally bound by them. If You do not agree with any terms of this Privacy Policy, please do not access or use the Website or any content on or through the Website, or otherwise submit any Personal Information to the Company.

These general terms and conditions of use constitute a legal agreement between you and Krystal Vision governing Your use of krystalvision.ca. and all associated web pages owned by the Company (collectively, the “Website”). “We” and “Us” means both You and the Company. By accessing or using the Website or otherwise indicating Your consent to these Terms of Use, You agree to be bound by these Terms of Use and the documents referred to herein. If You do not agree with or accept any of the terms of these Terms of Use, You should cease using the Website immediately. These electronic Terms of Use shall be the equivalent of a written paper agreement between Us.

TYPES OF PERSONAL INFORMATION COLLECTED

The Personal Information the Company collects about You will depend on the manner in which You access or use the Website or any content on or through the Website and may include:

  • Your name, age, or contact information, such as Your mailing address, telephone number, or email address, or other similar information associated with You;
  • Your location, time-zone setting, network information, device type, browser type and version, browser plug-in types and version, operating system and platform, language, standard web log data, and IP address used to connect Your computer to the Internet or other similar identifier, or the equipment You use to access or use the Website and usage details;
  • Data on the pages, services, or content You access or use on or through the Website, including the amount of time You spend on certain pages, products or services You viewed or searched for, clickstreams to, through, and from the Website, page response times, downloads and download errors, page interactions, or methods used to browse away from the Website;
  • Billing or account information, if applicable, and any other Personal Information that You choose to submit to us.

The Website and any content provided on or through the Website is not directed to any person who is not the legal age of majority under applicable law. The Company will not knowingly collect Personal Information from any person who is not the legal age of majority under applicable law.

METHODS FOR COLLECTING PERSONAL INFORMATION

The Company takes steps to ensure that any Personal Information we collect about You is adequate for, relevant to, and not excessive for the use of such Personal Information, as described in this Privacy Policy.

Information Provided to the Company by You

Personal Information the Company collects from You on or through the Website and as a result of Your access to or use of the Website or any content on or through the Website may include Personal Information You provide the Company directly, for example by:

The device or equipment You use, including information about Your computer or mobile device, internet connection, IP address, operating system, and browser type; or

Your browsing activities and patterns, including information about Your visits to the Website such as traffic data, location data, logs, and other similar communication data.

This information helps the Company improve the Website and the content available on or through the Website and otherwise improve the services of the Company by:

Helping the Company understand audience sizes and usage patterns on the Website;

Allowing the Company to tailor the Website to Your preferences and interests and recognizing You when You visit the Website multiple times.

The technologies used by the Company to automatically collect the information described above may include cookies, which are small files placed on the hard drive of Your computer. You can turn off cookies using Your internet browser, but doing so may limit or remove certain parts of the Website, certain content on the Website, or the functionality of the Website.

Third-Party Features

The Website may include, integrate, or rely on links, plug-ins, services, social networks, content, or applications of third parties. Your access or use of such links, plug-ins, services, social networks, content, or applications may allow the third-party provider to collect or share information about You, some of which may be Personal Information. The Company does not control such third parties’ use of cookies or similar technologies – if You would like to know more about how these third parties use such technologies, you should contact the responsible provider directly. The Company does not accept any responsibility or liability for the privacy policies of any such third parties or their compliance or non-compliance with such privacy policies.

Use of Personal Information by the Company

The Company collects Personal Information to provide You with a secure, smooth, efficient, and customized experience through or on the Website or any content on the Website. The Company may use Your Personal Information to:

Provide You with content, services, or products on or though the Website;

Customize, measure, and improve the Website or content provided on or through the Website, or otherwise analyze or manage the Company’s business operations or Website performance;

Prevent prohibited or illegal activities, loss, or fraud, enforce the Company’s Terms of Use, or otherwise protect the security or integrity of the Website or the Company’s business;

Deliver targeted marketing, service update notices, or promotional offers based on Your communication preferences;

Send You things in the mail or through other channels, such as products or services that You have requested; register You for, or authenticate You when You sign into, an account or online services or when You purchase a product or Krystal Vision is a locally owned optical store conveniently located in Eastgate Square Mall, Hamilton. We are dedicated to serving the community by providing high-quality eyewear products and services at exceptional value.

Our optometrist, with over 24 years of experience, is known for being friendly and approachable. Using state-of-the-art medical equipment, they provide comprehensive eye care and precise prescriptions. We understand the value of your time, which is why we schedule appointments to minimize wait times while still accommodating walk-ins when possible.

We offer an extensive selection of high-quality frames to suit the diverse needs of our customers. Proudly, we provide a 'ready in 1 hour' service for most prescription glasses.

At Krystal Vision, customer satisfaction is our priority. We understand the desire for top-quality eyewear at competitive prices, which is why we offer promotions like price matching or beating a competitor's price by at least 5%.

Terms and conditions apply.